Everything you might want to know about how Unifybase works, what you can put into it, and how your team and your customers use it.
Unifybase is one place for everything your team knows. You upload your documents, connect your Drive, Notion and meeting recordings, and your team can ask questions in plain language. Every answer comes back with a citation showing exactly which source it came from. You can also generate documents from that knowledge, and safely let your customers chat with it too.
Any team drowning in scattered docs: operations, support, sales, onboarding, product, legal. If your team keeps asking each other "where's that doc?" or "what did we decide?", Unifybase answers it for them.
Two things. First, Unifybase answers only from your own knowledge and cites the source for every answer, so you can trust it and check it. Second, it serves both your internal team and your external audiences from the same platform. With Spaces you build separate knowledge bases, point each audience at the right one, and control exactly who can see and use what. A generic chatbot knows none of your business and gives everyone the same ungoverned access.
Seconds to minutes. Sign up, drop in a file, and start asking. There is no data migration and no prompt engineering to do first.
PDFs, Word docs, slides, images, text, plus meeting recordings and transcripts. You can also connect Google Drive, Notion, and meeting tools like Fireflies, Zoom and MeetGeek so new content flows in automatically.
Yes. Connected sources keep indexing as content is added or updated, so answers reflect your latest knowledge rather than a stale snapshot.
Unifybase reads it, extracts what matters, and makes it searchable in seconds, ready to answer questions and contribute to the documents you generate.
Every answer cites its sources. Unifybase shows you exactly which files it used and links back to them, so you can verify any claim in one click. If the knowledge isn't there, it tells you instead of inventing an answer.
Yes. The same knowledge that answers your team can answer your customers. You publish a Space to a hosted page you share as a link, embed it as a chat widget on your website, connect it to WhatsApp (coming soon), or wire it into your own product through our API. Customers get cited answers without ever logging into your workspace.
No, they will not. Customers only ever reach the specific Space you publish to them, never your internal Spaces. You decide which knowledge base each audience is pointed at, so your private docs stay private while customers get exactly the answers you want them to have.
Spaces let you organize knowledge by team, project, or audience, each with its own sources and permissions. Your General workspace is shared across the team, while Spaces keep focused or sensitive knowledge separate and let you publish the right one to the right people.
Yes. Each member's role decides whether they can edit content, view it, or only chat with it, set per Space. You stay in control of who can touch what.
Your workspace is fully isolated. Your knowledge is only ever visible to your team and the customers you choose. See our Privacy Policy for the details.
Yes. You can close your account and permanently remove your workspace and its data, with a grace period to restore it if you change your mind.
There is a free way to start, with no credit card needed. Paid plans add more capacity and features, and Enterprise plans are available for larger teams. See the Pricing page for current plans.
Create a free account, drop in a few files or connect a source, and ask your first question. You will have a cited answer within minutes.
Tell us what you are trying to do and we will help you get set up.